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Customer Service Representative

Are you interested in joining a customer service team with a reputation for being the best in the recycled key fob industry?

(Didn’t realize recycled key fobs even had an industry? That’s alright, most of us didn’t know that until we started working here either.)

Company Details

Keyless Entry Remote, Inc. is an online retailer of recycled key fobs. Yup, you read that right. We peddle refurbished car remotes to people all across the United States. Sometimes we even sell to people outside of the United States. We also supply businesses (B2B) and regular customers (B2C) alike. And that’s all done from the humble comfort of the heart of our nation: Omaha, Nebraska.

Job Summary

As a mostly e-commerce business, your job here would be to add a warm human touch to an otherwise cold digital world. Nurturing lasting relationships with customers through emails, phone calls, Messenger chats, and social media posts will be your main focus.

Benefits

  • $11-$12 / hr
  • Holiday Pay
  • Tuition Reimbursement
  • 401k w/ Match
  • Paid Time Off
  • Career Advancement Opportunities
  • Paid Training

Job Responsibilities

  • Answering inbound phone calls, emails, messenger chats, and social media posts.
  • Processing phone orders.
  • Assisting the occasional in-store customer.
  • Building and maintaining great customer relationships.
  • Providing praise-worthy customer service.
  • Handling other departmental or assigned tasks.

Skills Needed

  • Strong Communication
  • Basic Sales & Promotion
  • Strong Teamwork
  • Strong Time Management
  • Basic Typing
  • Professional & Empathetic Attitude
  • Strong Reliability
  • Basic PC Operating

Other Requirements / Qualifications

  • High School or Equivalent*
  • English*, Bi-lingual is a plus.
  • Proven Work History

*Required; canidates who fail to meet required qualifications will NOT be considered.

How to Apply

Complete the job application form or submit your resume for review.

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