my experience with the agent (Jessie) was very nice. I informed her of a return. She informed me of a wrong key fob. She mailed the correct one same day. Gave me a return label immediately. Refund given in 5 days. New key fob arrived 7 days later because USPS took too long. Stuck in Tennessee USPS facility for 2 days. Very nice to work with them in this situation. I was informed I could return two other key transponders but I put too much money into those to return. (Locksmith money) all is good though. My third car they worked perfect.

Tool is made well and worked good on a car in the junk yard. The only thing I would say is it is a little big for a key chain.